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A once for Scotland source of digital tools

Improving care and wellbeing for the people of Scotland through best use of digital technologies

Making the best use of digital technologies to improve the care and wellbeing of people in Scotland was set out in Scotland’s first Digital Health and Care Strategy. As part of this the Right Decision Service was endorsed and funded by Scottish Government as the platform for delivery of the national decision support programme.

A person sitting with a laptop and accessing the Right Decision Service.

Right Decision Service

The Right Decision Service is a change agent for the delivery of value-based health and care. It brings together evidence from validated research, practice experience, and the lived experiences of patients and service users, embedding this evidence in decision-ready formats through RDS tools such as web and mobile apps and electronic care records.


The ‘Once for Scotland’ source of digital tools enables people to make safe decisions quickly ‘on the go’, based on validated evidence.


Designed to harness the power of evidence and technology to bring decision-making tools to the fingertips of health and social care practitioners, the service has consolidated different applications, and guidance previously held on paper or intranets, into a single national service which is now delivered by Healthcare Improvement Scotland (HIS).

A group of NHS Scotland staff, including midwives, nurses and porters with the appropriate green and blue scrubs. They are standing in a line in a hospital corridor, looking towards the camera and smiling.

Support and Collaboration

Working initially in partnership with the Digital Health & Care Innovation Centre (DHI), and now Healthcare Improvement Scotland (HIS), InnoScot Health has legal manufacturer responsibility for calculators, software and tools that are integrated into the Right Decision Service.


As manufacturer, InnoScot Health draws up a declaration of conformity with the requirements of the Medical Device Directive and applies UK CA marking to the medical device.


The Right Decision Service has delivered measurable impact and was awarded the 2022 Digital Public Services Award by Holyrood Communications, Scottish Parliament and Scottish Government. From a survey of RDS implementation leads across 12 organisations conducted in January 2023.

Elaine Gemmell, Head of Regulatory Affairs, InnoScot Health.

We are proud to have partnered on this first-for-Scotland innovation. Many of the tools are in wide use across health and social care and it means that staff can use them with full confidence.

Elaine Gemmell, Head of Regulatory Affairs, InnoScot Health

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InnoScot Health works in partnership with NHS Scotland to identify, protect, develop and commercialise new innovations from healthcare professionals. Registered Number: SC 236303. Registered address: 272 Bath Street, Glasgow, G2 4JR
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